Terms of Service

These terms govern the provision of safety and compliance services by Gas and Electrical Safety Checks Pty Ltd. Please read these terms carefully as they apply to our services including smoke alarm, gas and electrical safety and compliance services.

Introduction to Us and our Services

Thank you for using Gas and Electrical Safety Checks Pty Ltd for your owned property or properties ("Property"). Please read these terms ("Terms") including the Schedule carefully as they apply to our provision to you of our safety and compliance services, including smoke alarm, gas and electrical safety and compliance services and, where applicable, other services that we provide from time to time at your Property (each a "Service", collectively "Services"). Each Service is provided on specific terms and conditions relevant to that Service ("Service Terms") as set out in the Schedule. To the extent of any inconsistency between these Terms and any Service Terms, these Terms prevail. By accepting any or part of our Services you acknowledge and agree to be bound by these Terms.

You acknowledge that these Terms may be modified by us from time to time, including but not limited to terms relating to fees and charges, cancellation and modifying the Services your Enrolled Property receives.

Please also review our Privacy Policy to learn more about how we use information we procure in the provision of the Services, noting that you will be taken to be bound by our Privacy Policy upon the entry into of these Terms, and you consent to the collection, use and disclosure of your 'personal information' (as that term is defined in the Privacy Act 1988 (Cth)) being treated by us in accordance with that policy.

Definitions

In these Terms (and where the context permits), the singular includes the plural and vice versa, and a reference to:

"Agent" means your duly appointed agent for the management of your property at the Commencement Date.
"Australian Consumer Law" means the consumer legislation set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
"Commencement Date" means, for each Service, the date a Service begins for an Enrolled Property, as notified to you in writing from time to time.
"Gas and Electrical Safety Checks" means each of our Related Entities incorporated from time to time shall be referred to collectively as "Gas and Electrical Safety Checks", "we", "us", or "our".
"Enrolled Property" means a property that is enrolled to receive a Service or Services from us.
"Excluded Property" means, in respect of a Service, a property that:
  • Is not a domestic residential dwelling;
  • Is not a property type ordinarily serviced by us, as determined by us from time to time and notified to you;
  • Is not enrolled in the Service by act or omission of your Agent or by you;
  • During the Term, begins to be managed by an agent other than the Agent; or
  • Has had the Service suspended or otherwise terminated by you, by your Agent or by us.
"Law" means any statute, regulations, instruments and by-laws and all other subordinate legislation or orders made by any authority with jurisdiction over the Services, including without limitation Australian Consumer Law.
"property" includes both a rental property and an owner-occupied property, and includes all synonyms for property, including but not limited to flat, apartment, premises, residence etc.
"Related Entities" is given its meaning in the Corporations Act 2001 (Cth) and includes but is not necessarily limited to Gas and Electrical Safety Checks Pty Ltd ABN 66654158951
"Term" means the period from the Commencement Date until the Termination Date.
"Termination Date" means the date upon which the Services are terminated in accordance with these Terms.
"you" (or similar personal pronoun) is a reference to the property owner of the Enrolled Property.

The Services

Your property is an Enrolled Property and will receive the Services during the Term in return for payment of the Fees.

Fees and Payment

The fees payable by you will be based on the Services the Enrolled Property is enrolled in and will be notified to you by us or by your Agent at enrolment, together with these Terms.

You authorize your Agent to pay us on your behalf in respect of any Fees due.

Where your Property is enrolled in one or more individual Services, Fees will be payable within fourteen (14) days of the invoice date without set off or deduction.

Suspension and Termination

You may choose to terminate the Services in respect of the Enrolled Property at any time by providing us with written notice. Upon termination, the property will cease to be an Enrolled Property and will automatically become an Excluded Property.

Notwithstanding anything else in these Terms and to the maximum extent permitted by Law, we shall immediately suspend your Services where any of the following occurs:
  • An invoice in respect of one or more of your properties remains unpaid after the specified due date;
  • You or your Agent breach any of these Terms;
  • You or your Agent fail to provide us with all necessary information for us to effectively and efficiently supply the Services, and any products or materials, including without limitation notifying us of any changes to the information already provided to us;
  • Your instructions, information, documentation, approvals, or authorizations have not been provided to us in accordance with these Terms, either by you or the Agent;
  • You or your Agent or your tenant advise us that we may not enter the Property due to health concerns; and/or
  • You have not taken steps in accordance with our professional advice and recommendations to ensure that your plant and equipment tested and maintained by us pursuant to these Terms are compliant.

Should we suspend the Services pursuant to these Terms, we may terminate these Terms by written notice to you or your Agent.

Following Suspension or Termination

We shall be entitled to recover from you any Fees accrued with respect to the provision of the Services to you that remain unpaid as at the date of termination and such fees will become immediately payable;

We accept no risk regarding your compliance obligations at Law or the installation, repair or ongoing maintenance of the items of plant or equipment that we are required to ordinarily test and/or maintain as part of the Services ("Serviced Equipment"); and you immediately assume and accept all risks at Law associated with the Serviced Equipment and your compliance obligations at Law.

In the event that these Terms are terminated by your Agent because your property is no longer managed by your Agent, then you agree and undertake to indemnify your Agent for any fees payable to us.

Restrictions and Exclusions

The extent of our obligations with respect of the Services is to ensure they are:

  • Provided with acceptable care and skill or technical knowledge and taking all necessary steps to avoid loss and damage;
  • Fit for the purpose or give the results that you had agreed to; and be delivered within a reasonable time when there is no agreed end date, (collectively, "Statutory Warranties").

We are liable to you for:

  • Any damage to your property which has been caused by the fault, negligence or fraud by us or our personnel during the conduct of the Services.
  • Death or personal injury caused by us or our personnel.

If you have contributed to any loss or damage you are claiming against us, our liability is reduced to the extent of your contribution. (collectively, "Our Agreed Liabilities").

Subject to your rights under Australian Consumer Law or any other applicable legislation which cannot be lawfully excluded or limited by us, you acknowledge and agree as follows:
  • We do not give any warranty nor accept any liability in relation to the performance or non-performance of the Services outside of the Statutory Warranties or Our Agreed Liabilities, and if any warranty would be implied by law, custom or otherwise, that warranty is excluded to the fullest extent permitted by law.
  • We are only liable to you for those Services which you or your Agent have validly enrolled in pursuant to these Terms and we disclaim all liability or responsibility for Services in which you or your Agent have failed or neglected to validly enrol.
  • We disclaim all liability for all indirect or consequential losses, loss of profits, loss of business, loss of revenue, loss of data or the poor performance or non-performance of our systems, loss of use or value of equipment, loss of anticipated earnings or savings, in connection with: (A) the provision of the Services; or (B) your use of or reliance upon any of the information provided by us to you in carrying out the Services that does not form part of these Terms.
  • We will provide the Services within a 'reasonable time frame', having regard to the uptake and demand for the provision of the Services. You acknowledge and agree that the provision of dates by which Services will be provided is done on a best endeavors basis and nothing in these Terms is to be treated as a guarantee by us that we will provide any Services by any fixed date or time.

Limiting your Liability

You will not be liable to us for any indirect or consequential losses that we suffer as a result of a breach by you of these Terms.

Survival, Governing Law and Assignment

Those obligations under the subparagraph titled "Following Suspension or Termination", the paragraph titled "Restrictions and Exclusions", this paragraph and any other indemnities provided under these Terms survive the termination or expiry of these Terms.

The Terms and Service Terms are governed by the laws of the state and territory in which your property is located. If part of these Terms and/or Services Terms is not legally enforceable, that part will be cut from these Terms and/or Services Terms and all other parts of these Terms and/or Services Terms shall continue.

You may transfer or assign your rights under these Terms (where those rights are assignable). We may transfer or assign some or all of our rights and/or obligations under these Terms and Services Terms.

Contact us

  • General Enquiries: hello@rentalease.com.au
  • Landlord Support: landlords@rentalease.com.au
  • Tenant Support: tenants@rentalease.com.au
  • Phone: 1300 RENTLEASE (1300 736 853)
  • Office Address: Melbourne, VIC, Australia
  • Operating Hours: Monday - Friday: 9:00 AM - 5:00 PM (AEST)

Legal Advice

You agree that any information, advice or material we provide to you in the supply of Services by us is for guidance purposes only and does not constitute legal advice. You are responsible for obtaining your own legal advice with respect to any such information, including any obligations at Law that you may have with respect to the Serviced Equipment.

Schedule: Service Terms

  1. Smoke Alarm Safety & Compliance Service
  2. Gas Safety & Compliance Service
  3. Electrical Safety & Compliance Service

Smoke Alarm Safety & Compliance Service

Your obligations under the Law

This Schedule includes the Service Terms for the annual Smoke Alarm Safety & Compliance Service ("Scheduled Smoke Alarm Service") and the Guarantee Services (collectively, "Smoke Alarm Services").

The Service Fee for each Scheduled Smoke Alarm Service is $99 (plus GST).

Reference to "Smoke Alarm" means collectively, any or all of the following:

  • A smoke alarm or detector that is detachable, portable, battery powered smoke alarms ("Wireless Smoke Alarm").
  • A smoke alarm or detector that is 240v mains powered and is hard wired to the mains ("Wired Smoke Alarm").
  • A smoke alarm or detector that is linked to a security system or fire indication panel ("FIP Linked Smoke Alarm").

Scheduled Smoke Alarm Service

For each Property that is enrolled in the Smoke Alarm Services (and is not an Excluded Property), we will (subject to fulfillment of your obligations under the Terms) ensure that a Scheduled Smoke Alarm Service is carried out at least annually, which shall include (but is not necessarily limited to):

  • Conducting an annual maintenance check on each Smoke Alarm, which includes cleaning, running smoke and button tests and checking status relative to each Smoke Alarm's expiry period.
  • Conducting an annual Smoke Alarm battery check for all Smoke Alarms at a Property.
  • Assessing positioning and functionality of each Smoke Alarm as against requirements at Law and identification of any installed Smoke Alarm that is excess to such requirements ('Excess Smoke Alarm').
  • Replacing or rectifying non-compliant, faulty or expired RE Smoke Alarms (expressly excluding Excess Smoke Alarms and FIP Linked Smoke Alarms).
  • Creating a report in respect of each Smoke Alarm Service and maintaining a photo database with time/date/location stamps of all Smoke Alarms.

Guarantee Services

For each Property that has received the Annual Service (and is not an Excluded Property), call out and rectification costs for all Smoke Alarms (excluding Excess Smoke Alarms and FIP Linked Smoke Alarms) ("Guarantee Services") will be provided at no charge to the Owner for 12 months following each Scheduled Smoke Alarm Service ("Service Guarantee").

Gas Safety & Compliance Service

This Schedule includes the Service Terms for the biennial (every 2 years) Gas Safety & Compliance Service ("Scheduled Gas Service") and the Guarantee Services (collectively, "Gas Services").

The Service Fee for each Scheduled Gas Service is $330 (inc GST).

Reference to Gas Appliance means a gas appliance supplied by you at your Property (and expressly excludes any appliance supplied by a tenant residing at your property), and includes (but may not be limited to):

  • Cooktop
  • Hot Water Continuous flow (External)
  • Space Heater Room Sealed
  • Ducted Heating Cupboard
  • Hot Water Continuous flow (Internal)
  • Wall Furnace
  • Ducted Heating External
  • Hot Water Storage Tank (External)
  • Wall furnace power flue
  • Ducted Heating Roof
  • Hot Water Storage Tank (Internal)
  • Hydronic Heating
  • Free Standing Oven
  • Room sealed instantaneous hot water
  • Hydronic Heating
  • Gas Log Fire
  • Solar Hot Water
  • Pool heating
  • Gas Potbelly
  • Space Heater
  • Main pressure BBQ

Scheduled Gas Service

For each Property that is enrolled in the Gas Services (and is not an Excluded Property), we will (subject to fulfillment of your obligations under the Terms) ensure that a Scheduled Gas Service is carried out at least once every two years, which shall include (but is not necessarily limited to):

  • A gas safety & compliance check in respect of all gas installations, Gas Appliances and all gas fittings at least every 2 years delivered by or under the supervision of a registered 'Type A servicing' gas fitter.
  • A digital Gas Safety & Compliance Report issued after each Scheduled Gas Service is completed.
  • Pressure retention test of the main gas line into the Property (test of gas tightness).

Guarantee Services

For each Property that has received the Scheduled Gas Service (and is not an Excluded Property), call outs for all Gas Appliance breakdowns including pilot light relights and thermocouple replacements ("Guarantee Services") will be provided at no charge to the Owner for 12 months following the Scheduled Gas Service ("Service Guarantee"), expressly excluding recurring faults in a Gas Appliance if recommended rectification of the fault is declined by the Owner.

Electrical Safety & Compliance Service

This Schedule includes the Service Terms for the biennial (every 2 years) Electrical Safety & Compliance Service ("Scheduled Electrical Service") and the Guarantee Services (collectively, "Electrical Services").

The Service Fee for each Scheduled Electrical Service is $275 (inc GST).

Reference to Electrical Appliance means an electrical appliance supplied by you at the property and expressly excludes solar installations and any appliance supplied by a tenant residing at your property, and includes (but may not be limited to):

  • Electric Oven
  • Electric Heaters
  • Electric Hot Plates
  • Electric Air-Conditioners
  • Electric Hot Water Units
  • Refrigerators
  • Electric Range Hoods

Scheduled Electrical Service

For each Property that is enrolled in the Electrical Services (and is not an Excluded Property), we will (subject to fulfillment of your obligations under the Terms) ensure that a Scheduled Electrical Service is carried out at least once every two years, which shall include (but is not necessarily limited to):

  • An electrical safety & compliance check in respect of all electrical installations, electrical fittings and all electrical appliances (unless excluded below) at least every 2 years delivered by or under the supervision of a qualified electrician.
  • A digital Electrical Safety & Compliance Report issued after each Electrical Safety & Compliance Service is completed.
  • A thorough switchboard inspection including a condition and safety check, insulation resistance test and RCD/safety switch test.
  • All accessible power points checked including earth loop and polarity tests.
  • Safety check of the Electrical Appliances at the Property including assessing damage to plugs, leads and casings.

Guarantee Services

For each Property that has received the Scheduled Electrical Service (and is not an Excluded Property), we will provide, at no charge to the Owner for 12 months following the Scheduled Electrical Service ("Service Guarantee"), the Guarantee Services, being:

  • Callouts for electrical safety issues relating to an Electrical Appliance checked as part of the Scheduled Electrical Service, including switchboard, power point or switch faults (but excluding general faults in Electrical Appliances, lighting and in all inaccessible electrical fittings or fixtures).
  • Replacement of faulty or damaged safety switches, standard light switches, standard power points, fuses and circuit breakers (but excluding globe replacement).
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